My designs are each forged from the purest precious metals and gemstones, and I only craft from ethically sourced materials and natural finds. No creature is harmed by my hands and each creation is crafted in their honour. I use eco-friendly materials that tread lightly on the Earth.

I donate 10% of any profits made by my creations to a Wildlife Rescue in Dorset, who work tirelessly to heal the wounded wild. They are a small group of dedicated rehabilitators who take in injured and sick wildlife, often caring for them day and night in their own homes without any funding. I hope that this small gesture can make a difference to the creatures in their care.

Each piece ordered from Thorn & Claw will be unique and like no other. This is due to everything being custom made to order by myself, for you alone. Please remember that all items are handmade and cast from natural forms, therefore they may come with tiny flaws or variations in design. Pieces are individually oxidised and hand-finished to create shadows and highlights, accentuating the beautiful textures found within nature. Oxidisation will naturally wear off in time, creating a truly unique look for the wearer. Please note, that many pieces are cast directly from nature and therefore talons, claws, teeth and thorns may be sharp. Wear carefully and at your own risk. If you would prefer your piece softened alterations can be made.

If you yearn for something yet discovered within these pages, custom designs can be conjured from your dreamings. Whether that is a slight alteration of a current design, or something altogether different, I would be honoured to create your vision. Please contact me to discuss your concepts.

My pieces are hallmarked in London as per UK law and engraved with my sponsors' mark, the London Assay Office mark and the metal fineness mark. These markings will be discretely incorporated to my pieces, but if you would like the engravings to be more of a statement please contact me. Only designs needing to be hallmarked by law will be hallmarked, my smaller pieces can however be hallmarked on request. Please note due to COVID-19 my pieces are not currently being hallmarked.

From November 2020 each piece will take around 2-3 weeks to craft, allowing plenty of time for Christmas delivery.

LAST ORDER DATES FOR CHRISTMAS:

General International (outside of the UK if not included below) = December 1st

USA, Finland, Italy, Poland, Sweden = December 7th

Austria, Denmark, Germany, Iceland, Netherlands, Norway, Portugal, Slovakia, Spain, Switzerland, Belgium, France, Ireland, Luxembourg= December 9th

UK = December 16th

All orders are shipped using Royal Mail. If you urgently need an item please contact me and I shall endeavour to meet your needs.

As each piece is handmade uniquely for you, orders will ship approximately 4 - 6 weeks from time of purchase (unless during the Christmas period when this is around 2 weeks). When your order is shipped, a confirmation email with tracking information will be sent to your email to keep you up to date.

All parcels are shipped via Royal Mail, 1-2 day delivery, Monday - Saturday. Delivery is free within the UK. 

As each piece is handmade uniquely for you, orders will ship approximately 4 - 6 weeks from time of purchase (unless this is during the Christmas period when it only takes 2 weeks). When your order is shipped, a confirmation email with tracking information will be sent to your email to keep you up to date.

Parcels will be sent via Royal Mail, fully tracked. Shipping is £10 worldwide. Delivery times for international orders will vary but should be with you within 10-15 working days. Please be aware that international customers may be required to pay custom duties out of my control. 

If you urgently need an item for a certain date or special occasion please contact me and we can send the deities of haste an offering together. Send me a message and I shall endeavour to meet your needs.

I hope you will be enchanted with your unique jewellery piece, every care will be taken to make it so. All Thorn & Claw pieces are custom made and due to this all order sales are final, as each design is handmade just for you. Possible returns are dealt with on a case-by-case basis. Please make sure you are certain before you place an order.

In accordance with the Consumer Rights Act, if you are not happy with your purchase please contact me via email within 14 days of receiving your item and I will get back to you to see how I can help. Any refunds or exchanges offered are at the discretion of Thorn & Claw.

Thorn & Claw will be unable to provide refunds or replacements where damage has been caused by accident, neglect or misuse.

Please note that custom orders, including all rings sized specifically to order are non-exchangeable nor refundable unless deemed faulty by Thorn & Claw. If you have changed your mind about an order and I have already started work, a fee may be incurred.

I regret that I cannot offer refunds on earrings for health and safety reasons.

Return postage costs are the responsibility of the customer for returns and exchanges, unless Thorn & Claw deems the product to be faulty or damaged. Any items returned without prior notice in writing will not be accepted.

Despite the above sounding very corporate and official, I am a one-woman business with the hope that you will be thrilled with your piece. Should you have any concerns or questions about making an order, please do not hesitate to contact me.

If you have made an error on your order or have changed your mind, please contact me within 3 working days of placing your order. If you have changed your mind about an order and I have already started work, a fee may be incurred.

All pieces are carefully designed and crafted to last as heirlooms, but sometimes mishaps and misfortunes occur. Repairs can be crafted for a small fee, as I would love to see your pieces last for many lifetimes. If you need your jewellery to be fixed or repaired in any way, please contact me and I will happily come to your aid.

Sadly Thorn & Claw cannot be held responsible for items lost or damaged in the post, however all pieces will be packaged as carefully as possible for safe arrival. Please contact me if you think your order has gone missing or has been damaged.

These terms and conditions apply to the use of this website at www.thornandclaw.com. By accessing this website or placing an order, you agree to be bound by these terms and conditions. Using this website indicates that you accept these terms regardless of whether or not you choose to register with us or order from us. Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms & Conditions. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

Our store is hosted on Shopify. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

By purchasing on this site you confirm that the account or credit or debit card that is being used is yours or that you have been specifically authorised by the owner of the Paypal account or credit or debit card to use it. All credit or debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to authorise payment Thorn & Claw will not be liable for any delay or non-delivery. Payment can be made by Paypal or via your credit/debit card linked to your Paypal account, or by any other methods that may be advertised on this website.

No contract will exist between you and Thorn & Claw for the sale of any product unless and until Thorn & Claw has accepted your order with a confirmation email and a full payment is taken and received. Thorn & Claw’s acceptance of your order brings into existence a legally binding contract between us.

Thorn & Claw reserves the right not to accept your order in the event that it is not possible to obtain authorisation for payment, if shipping restrictions apply to a particular item, if the item ordered does not meet our quality control standards and is withdrawn, out of stock or if there is an error in pricing or content. Thorn & Claw may also refuse to process and therefore accept a transaction for any reason or refuse service to anyone at any time at discretion. Thorn & Claw will not be liable for any indirect or consequential loss, damage or expenses arising from not accepting your order and will have no liability to you, by way of compensation, other than to refund the amount paid for the goods in question.

In order to offer you Klarna’s payment methods, we might in the checkout pass your personal data in the form of contact and order details to Klarna, in order for Klarna to assess whether you qualify for their payment methods and to tailor those payment methods for you. Your personal data transferred is processed in line with Klarna’s own privacy notice.